Frequently Asked Questions & Terms and conditions
How does it work?
Orders open on Thursday, with a new menu made up of three different dishes available each week. There are also three sizes available for each dish depending on your needs, with the calories and protein listed. The idea is to combat grocery waste, mass-production plastic meal prep companies & to continue eating healthy without sacrificing convenience.
Orders close on Sunday at 8pm, and meals are delivered Gold Coast wide to homes and offices on Tuesdays. You will receive a confirmation text with a time window on Monday, and can arrange for your meals to be delivered straight to your reception!
why can’t i order?
If you are on the store page and there is nothing available to order, chances are you are looking outside of the ordering window, which is Thursday to Sunday. All updates are posted to Instagram or Facebook @ErinsSundayKitchen, and each week the menu is posted along with an announcement that orders are open on Thursday!
Meals do also sell out - at Erin’s Sunday Kitchen, I have a capacity of 100 units per week which has been reached by Sunday morning in previous cases. Other than that, you may be looking at previous menus that aren’t available that week - each week three meals are available within the menu, which are listed on the home page.
Finally, you may be outside of the delivery zone if you cannot complete your order at the check out. I deliver Gold Coast wide, however suburbs that are just past the Gold Coast are unfortunately not applicable for delivery.
What is erin’s sunday kitchen?
I started Erin’s Sunday Kitchen as a creative outlet for myself, and also to help myself make the time to achieve my goals & all of the things that are important to me during the week, whilst also fuelling my body and prioritising my health and fitness goals; As an occupational therapy university student, support worker and business owner amongst my many other hobbies and responsibilities, I understand that even with the best intentions, convenience is the main thing that gets in the way of our eating habits and goals.
Whilst it’s so easy to take the blame for not setting yourself up the way you said you would, the real problem comes when it’s lunchtime in the middle of a busy day; When your super-low-calorie, vacuum sealed meal just isn’t looking as good as the sausage rolls downstairs… Or when you spend $200 on groceries promising to make your own lunches this week, but end up yet again with veggies going old in the fridge and wasting $20 everyday on a mediocre cafe lunch that doesn’t meet the macros you’d aimed for.
Which is why why I created Erin’s Sunday Kitchen - an alternative to the mass produced meal programs that focus on restrictive eating and grocery waste in a 2025 economy, and a way to use my passion to build a local community of people with similar goals and values, whilst not sacrificing our bodies OR busy schedules.
Everyday I am grateful for all of the support that my community has given me, and even if you’re not in a place to purchase my meals I really appreciate you supporting me on my journey!
Erin x
Terms and conDitions
Effective Date: 26/12/2024
Welcome to Erin's Sunday Kitchen (the "Company"). These Terms and Conditions govern your use of our website and services, including the purchase of meal preparation services ("Products"). By accessing our website and placing an order, you agree to these Terms and Conditions.
1. Interpretation
1.1 "You," "Your," or "Customer" refers to the individual or entity placing an order with Erin's Sunday Kitchen.
1.2 "We," "Us," “I”, or "Our" refers to Erin's Sunday Kitchen.
2. Health and Safety Compliance
2.1 The Company adheres to all relevant Queensland health and safety regulations in the preparation, handling, and delivery of food products.
2.2 It is your responsibility to inform us of any allergies or dietary restrictions before placing an order for ANY persons who will consume the products. We take allergen management seriously; however, cross-contamination may occur, and we cannot guarantee that any of our Products are free from allergens.
3. Orders and Payment
3.1 All orders are subject to acceptance by the Company. We reserve the right to refuse or cancel any order for reasons including, but not limited to, the availability of Products, errors in the description or price of Products, or other reasons.
3.2 Pricing of Products is subject to change without notice. Payments must be made at the time of ordering.
3.3 Photographs of Products or Product descriptions may differ from Product received due to change in seasonal ingredients available, abundance of ingredients or any other reason.
4. Refund Policy
4.1 Refunds are not provided unless determined on a case-by-case basis at the discretion of the Company. We encourage customers to contact us directly and immediately to discuss any concerns regarding their order.
5. Limitation of Liability
5.1 To the maximum extent permitted by law, the Company is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our Products, including but not limited to any illness or injury resulting from consumption.
5.2 By purchasing our Products, you acknowledge and agree that you do so at your own risk.
6. Intellectual Property
6.1 All content on the Erin's Sunday Kitchen website, including but not limited to text, graphics, logos, images, and software, is the property of Erin's Sunday Kitchen and is protected by copyright and other intellectual property laws.
7. Changes to Terms and Conditions
7.1 We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after such changes constitutes your acceptance of the new Terms and Conditions.
8. Governing Law
8.1 These Terms and Conditions are governed by and construed in accordance with the laws of Queensland, Australia.
9.1 Privacy Policy
We are committed to protecting your privacy. By providing your phone number and email address, you consent to receive text messages and emails from us regarding your orders, promotions, and updates. Your information will be used solely for these purposes and will not be shared with third parties without your consent, except as required by law. You may opt out of receiving these communications at any time by following the unsubscribe instructions included in our messages.
9.2 Product Availability
While we strive to offer a wide variety of meal options, please be aware that certain ingredients may not always be available. As such, we reserve the right to substitute ingredients in your meal prep orders as necessary. We will make every effort to inform you of any significant changes prior to delivery.
9.3 Nutritional Information
The macronutrient values (macros) provided for each meal are approximate and may vary based on ingredient availability and preparation methods. We encourage you to review the product information carefully and consult with a healthcare professional if you have specific dietary needs.
9.4 Food Safety
We adhere to best practices in food safety; however, we cannot guarantee that our meals will be free from all allergens or contaminants, including but not limited to foreign objects from human error or supplier issues. By purchasing our products, you acknowledge this risk and agree that Erin’s Sunday Kitchen will not be held liable for any issues arising from such occurrences.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Erin's Sunday Kitchen
Instagram & Facebook: @ErinsSundayKitchen
Gold Coast, Queensland